IT support your team can actually reach, for R 500 per user a month.
TCS365 SmartStart gives small and growing South African businesses a proper IT helpdesk, remote assistance and Microsoft 365 support — without hiring in-house or signing a complicated contract.
- One helpdesk
- Every request tracked end to end
- Per user, per month
- Scale seats up or down monthly
- No lock-in
- Cancel at the end of any cycle
What SmartStart covers
Five services, one subscription. No per-ticket surprises for the everyday things that keep your people working.
IT Helpdesk Support
A single place for your team to log issues and get answers, with every request tracked from open to resolved.
Remote Assistance
Secure remote sessions so a technician can take a look at the actual machine instead of guessing over the phone.
Basic IT Troubleshooting
Printers, Wi-Fi, laptops, peripherals, logins and the everyday faults that quietly cost your staff hours each week.
Microsoft 365 Support
Mailboxes, Teams, SharePoint, OneDrive, licences and user onboarding — administered and supported for you.
Proactive IT Advice
Regular guidance on what to replace, secure or simplify next, so IT decisions stop being emergencies.
Ready to get your team supported?
Pick the number of users, create an account, and you are set up the same day.